PRIVACY AND COOKIES POLICY

Adapt UK Privacy & Cookies Policy

By accessing and using our website you agree to the terms of this policy.

PRIVACY POLICY

At Adapt, we are committed to maintaining the trust and confidence of visitors to our website. Your privacy matters to us. Because of that, this policy sets out what we do with your information and our commitment to keep it safe. It explains how we collect your personal information, how we use it, how we keep it secure and your rights over the personal information we hold about you.

The policy applies to you if you use our products and services or engage with us over the phone, online, in our facilities, at events or trade shows, on social media or through our applications.

THE TYPES OF INFORMATION WE HOLD:

(a) Information that you provide to us such as your name, address, date of birth, telephone number, email address, bank account and payment card details and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media.

(b) Information from use of our services.

Current, previous and future orders, trade shows attended, when and where, what you paid and many other ways that you use our products.

Information about any device you have used to access our services (such as your device’s make and model, browser or IP address) and also how you use our services. For example, we try to identify which of our apps you use and when and how you use them. If you use our websites, we try to identify when and how you use those websites too.

HOW WE COLLECT YOUR INFORMATION:

  • When you call us with an enquiry.
  • Online when you register on our website, fill out a form, or subscribe to our online communications or social media sites.
  • Offline when you fill in a contact form or leave contact details in our Performance Centres (Showrooms).
  • Trade Shows or any other offline selling opportunities.
  • Indirectly using website technology.

HOW WE USE YOUR INFORMATION:
We may use your information to;

Contact you about our products and services and to provide both offline and online marketing: We want to keep you informed about any new products, offers, news and ideas. This may be by post, by email, text message, telephone, online, using social media, push notifications via apps, or by other electronic means.

For our mailing lists:  As part of the registration process for our monthly e-newsletter, we collect personal information such as your name, job title, email address and the company you work for. We use that information to tell you about relevant news, industry insights and promotions. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, Zoho, to deliver our newsletter and marketing campaigns. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Zoho’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing infouk@adaptergonomics.com

For transactional purposes: Facilitate transactions such as to make available our products and services to you, process your orders, take payment from you or give you a refund.

To provide customer insights: Remember you when you visit our website and for statistical analysis. This will help to personalise your website visits, for example by understanding your location or how you use our websites and apps. This helps us to understand more about the products you love so that we can serve you better and to find ways to improve our services and websites.

UNDER GDPR REGULATIONS, ‘LEGITIMATE INTERESTS’ IS OUR LAWFUL BASIS FOR PROCESSING THE ABOVE INFORMATION. 

ACCESS TO YOUR PERSONAL INFORMATION: Under GDPR, you have the right to access, amend and delete your personal data. Please email your request to infouk@adaptergonomics.com

LINKS TO THIRD PARTY WEBSITES: This privacy policy does not extend to third party websites linked from any of Adapt’s digital and online platforms (e.g. websites, social media platforms, apps or email communications). 

Where our online platforms contain links to other websites of interest, we cannot be held responsible for the protection and privacy of the information that you provide whilst visiting these third party websites. You would need to refer to the privacy policy applicable to any of those third party websites.

Social media platforms we work across include LinkedIn, Twitter, Facebook, YouTube, Google+ and Instagram.

INFORMATION THAT WE SHARE
We do not share your personal information with companies or individuals outside Adapt unless one of the following applies;

  • With your consent.
  • To enable processing by external affiliates and trusted business partners.
  • Legally required disclosures i.e.to meet any applicable law, legal process or enforceable government request.

COOKIES POLICY
Adapt uses cookies to better the users experience while visiting the website. Where applicable we use a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device.

GOOGLE ANALYTICS

When someone visits www.adaptergonomics.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site and which site you were referred from. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf. 

ADAPT SOCIAL MEDIA SHARING TOOLS

The Adapt website contains buttons that you can use to share content directly across different social media platforms. If you take the opportunity to share content in this way, the social network may send cookies to your browser. We do not control the setting of these cookies and accept no liability in this regard. Please look at the social network’s websites for more information about what they do with cookies and how you can manage them.

From time to time Adapt may run competitions or other applications within Facebook or other social networking sites, these applications may drop cookies onto your devices and you are advised to read the terms of the application for more information.

THIRD PARTY COOKIES

Adapt uses a variety of carefully selected third parties to provide certain services to improve the service we offer to you. Some of these third parties use cookies. Third party cookies are those that are set by a domain different to the one that the user is visiting.

Adapt also provides links to external third party websites and you may choose to click through to these sites. If you do so, these third party sites may send cookies to your browser. We do not control the setting of, and accept no liability in connection with these cookies – please look at the cookies policies on the respective websites for more information about what they do with cookies and how you manage them.

MANAGING YOUR COOKIES PREFERENCES.

Most browsers give you an option to turn off cookies. To do this, you would need to go to the ‘help’ section of your browser. Please note that turning off cookies may restrict, delay or affect your use of the website.

SOCIAL MEDIA                      

Follows and Likes

Adapt will ‘follow’ or ‘like’ pages relevant to the organisation or service being promoted. Following other people or organisations does not imply endorsement of any kind on the part of Adapt.

Shortened Links on Social Media

This website through its social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls. Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website.

Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore Adapt cannot be held liable for any damages or implications caused by visiting any shortened links.

ACCESS TO YOUR PERSONAL INFORMATION:

Under GDPR, you have the right to access, amend and delete your personal data. Please email your request to infouk@adaptergonomics.com

CHANGES TO THE PRIVACY AND COOKIES POLICY

This document was updated in May 2018 and is reviewed annually. We reserve the right to make changes to this privacy and cookies policy. We will post the changes and updates on this page. Please visit on a regular basis to ensure you are familiar with any changes.

Your privacy is important to us. If you have any questions or believe that we have not adhered to this policy, please notify us by email at infouk@adaptergonomics.com.

 

Adapt ErgonomicsPRIVACY AND COOKIES POLICY